We value your satisfaction and strive to ensure every customer receives the best service possible.

1. Eligibility for Refund

You may request a full refund within 30 days of your initial purchase if no claims have been filed during that period.

2. Partial Refunds

If a claim has been made, a partial refund may be issued based on plan usage and administrative fees.

3. Cancellation Process

To cancel your warranty plan and request a refund, contact our support team at billing@silvercreekwarranty.com

4. Processing Time

Approved refunds are processed within 7–10 business days to your original payment method.

5. Non-Refundable Fees

Inspection, diagnostic, or service call fees (if applicable) are non-refundable once services are rendered.