Vehicle

• Save every service receipt, with date, mileage and VIN. Photograph paper copies.
• Keep a log with dates, mileage and part receipts if you do your own maintenance.
• If something breaks, stop driving if needed to prevent further damage.
• Call the claims number for approval before authorizing any repair.
• Ask the shop for an itemized estimate with parts, labor hours and labor rate.
• Note the mileage and date of the breakdown and any warning lights.